Refund Policy
Last updated: 2026-07-26. This policy explains the intended billing flow and should be finalized before public commercial launch.
Each successful payment opens the selected calendar-month or calendar-year period. Automatic renewal prepares the next invoice and checkout; it does not silently charge a card. A dealer can disable future renewal from billing settings or by contacting support.
Refunds are reviewed case by case, especially for duplicate payments, payment errors, technical inability to access the service, or accidental plan purchase.
If a dealer changes plan, limits and billing may update from the next billing period unless otherwise shown during checkout.
When a subscription period ends without successful renewal, the workspace becomes read-only. Existing data remains viewable and exportable, but changes are blocked until payment is completed.
Billing requests can be sent to notifications@lotiqauto.com.
LotIQ Auto